Privacy Policy

1. Company / Data Controller

PHT SERVICES SRL, located at 1174B, 727420 Patrăuți, Suceava, Romania, is the controller of personal data collected through this website.

Contact details: phtservicessrl@gmail.com, +40 756 088 149.

• Company name: PHT SERVICES SRL
• CUI: 36764670
• Trade Register no.: J2016001435332
• EUID: ROONRC.J2016001435332
• Date of incorporation: 2016-11-21

2. What Data We Collect

When you use our quote/contact form, we may collect:

• Name
• Email address
• Phone number (if provided)
• Pickup and delivery details you share in your message
• Shipment details and preferred transport date, if included
• Any additional information you submit in your message
• IP address and technical website usage data

If a careers/CV form is used, we may also collect applicant data such as full name, contact details, CV/resume, work experience, education, and other details included by the applicant.

Please do not include sensitive personal data unless strictly necessary and specifically requested.

3. Why We Collect Data

• To respond to quote requests and transport inquiries
• To contact users regarding their request
• To prepare estimated prices and service proposals
• To provide transport-related services
• To manage customer communication
• To manage job applications, where applicable
• To improve website functionality and security

4. Legal Basis (GDPR)

• Performance of a contract or steps prior to entering a contract (quote requests)
• Legitimate interest (business communication and website security)
• Consent (where optional processing, cookies, or marketing applies)
• Legal obligation (accounting, tax, legal compliance)

5. Who Receives the Data

Data may be shared with trusted categories of recipients, as needed:

• Hosting providers
• Email service providers
• IT and technical support providers
• Transport partners/subcontractors (where needed for the service)
• Accounting and legal providers
• Public authorities, where required by law

6. International Transfers

Some service providers may process data outside the European Economic Area. Where this occurs, we rely on appropriate safeguards required by applicable data protection law.

7. Data Retention

• Quote requests: up to 12 months after last communication
• Customer and invoice records: according to accounting and tax laws
• CVs/job applications: up to 12 months unless a longer period is agreed
• Technical logs: typically up to 6-12 months

8. Your Rights

Under GDPR, you have the right to:

• Access your data
• Rectify inaccurate data
• Request erasure
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Romanian supervisory authority (ANSPDCP)

9. Cookies and Tracking

This website may use essential technical cookies and related technologies required for core functionality and security. If analytics or marketing cookies are used, they will be handled according to applicable consent requirements.

10. Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

11. Contact

For privacy questions or to exercise your rights, contact us at phtservicessrl@gmail.com.